Shipping and Return Policy

DOMESTIC SHIPPING:

All orders will be charged in increments based on weight and destination.  Orders will be sent by USPS (US Postal Service), UPS, or comparable service.  Prices good for the 48 contiguous states only. 

Payment for shipping is added at the time of checkout and is based on an approximate weight per bottle.  If your order weighs less than the approximated value at checkout, you will be charged the lesser amount and will receive an updated invoice upon processing.   You will be able to see the approximate fees before completing the order*.  

*For weights over 25 lbs. shipping will be calculated after you checkout.  The minimum charge will be $35 and will increase depending on the weight and quantity of the total order.  Final charges will be confirmed with you via email or phone prior to charging your credit card.

INTERNATIONAL SHIPPING:

All international orders are subject to additional shipping charges. Shipping charges may be approximately 25% higher than those estimated when shipping to Alaska, Hawaii, US Territories and US Commonwealths.

When shipping outside the continental United States, all orders are required to have insurance. Orders delivered outside the continental United States will be charged actual US Portal Service Express shipping and handling costs. To find the USPS Global Express Mail shipping costs for your country, visit their website.   Charges are based on the weight and destination. All packages are sent as non-prescription nutritional supplements for private use only. 

IMPORTANT NOTICES:

We do accept COD orders

For questions on large orders, orders outside the United States, or for special shipping instructions, please contact us.

BACK ORDER POLICY

In an ideal world, there would be an endless inventory of everything we typically carry. On very rare occasions an item may be temporarily out-of-stock. When possible, we'll post a notice on the site beside the affected item; because of unforeseen circumstances that product might not be available for shipment. To determine the next step you can decide if you would like to:

• Delete the item from your order that is on back-order and be refunded the amount
• Modify your order by substituting something else for the delayed item
• Ship the currently in-stock items immediately, and then allow us to ship the back-ordered item plus shipping cost at the time the order is completed.

We regret any delays and will strive to do our best to keep them non-existent. If they do happen, please accept our apologies. We will contact you if items are backordered and customers will be notified if item ordered has been discontinued or is no longer available.

RETURN POLICY

If you are unhappy with your purchase through our company, return it to us within 30 days for a complete refund or exchange.  All returns must be pre-authorized. Please contact us either by telephone or email prior to returning any merchandise. Returns without a "Return Authorization Number" will not be issued a refund/exchange.